Accessible travel
What each airport, ferry and place says it offers, in its own words, linked. A place whose page says nothing is not listed. Ask ahead: they know the day.
Getting here
Deer Lake Regional Airport (YDF)
Hearing
- TTY payphones between the check-in counters and security, and in the departure lounge.
Payphones are available at our terminal between check in counters and security screening, as well as in our secure departure hold room.
Seeing
- Signs in contrasting colours, out of the glare, with braille.
Colour contrast signage throughout the terminal is places in glare-free areas, and includes braille for the visually impaired.
- Indoor directions on your phone with GoodMaps, for travellers who are blind or have low vision.
The partnership with GoodMaps introduces advanced, accessible indoor wayfinding technology that allows passengers to independently navigate the terminal using their smartphones. The platform is particularly beneficial for individuals who are blind or have low vision
their announcement, 3 June 2026 ↗ - Guide dogs welcome, with relief areas outside arrivals and in the departure lounge.
Service animals and guide dogs are welcomed in our Airport Terminal.
- Help from the curb by the intercom at the departures entrance, or by phone.
Curbside Assistance is available through our intercom system located outside the departures entrance or by calling us at (709) 636-2504.
- TTY payphones between the check-in counters and security, and in the departure lounge.
Gander International Airport (YQX)
Hearing
- Announcements shown as well as spoken.
We provide visual and audible announcements in the terminal through our public address (PA) system.
- No hearing loop yet: the airport will add one when it replaces its PA system.
Will implement when the PA system is up for replacement
Seeing
- Washroom and destination signs you can read by touch.
Ensure all washroom and destination signage is capable of being read through tactile characters, raised symbols and or braille.
- A relief area for service dogs.
a pet relief area for service dogs
- Information in large print, audio or braille on request.
offering information in alternative formats upon request, such as accessible electronic formats, large print, audio formats, and braille
- Help from the curb: signs at the drop-off with who to call.
New accessibility signage and drop-off parking was installed with posted contacts for assistance
Gander International Airport's accessibility plan and 2026 progress report ↗
- Announcements shown as well as spoken.
St. John's International Airport (YYT)
Hearing
- Hearing loops throughout the terminal.
Multiple inductive hearing loops to assist passengers with hearing aids are available throughout the Terminal Building
- Gate announcements as scrolling text.
These announcements are displayed as a text announcement that scrolls across the gate screens for passengers who are hearing impaired.
- TTY pay phones in arrivals, departures and the secure floor.
Pay phones with TTY service are available in arrivals, departures and on our secure floor.
Seeing
- Guided help from the curb to the check-in counter.
Assistance by guiding is also available if required.
- Curbside help into the terminal: call the airport's security office, 709-758-8510.
Contact the SJIAA Security office at 709-758-8510 for curbside assistance into the terminal.
- Relief areas for service animals; at departures, between Gates 7 and 9.
We have designated pet relief areas for individuals travelling with a service animal
Write to accessibility@stjohnsairport.com. St. John's International Airport ↗
- Hearing loops throughout the terminal.
Marine Atlantic (Port aux Basques and Argentia)
Hearing
- Flashing amber lights when an announcement is made, and the text on screens in the terminals.
Flashing amber lights are activated in terminals and on vessels to indicate when verbal announcements are being made.
- A closed-captioned safety video.
The safety video we show at the start of every crossing is closed captioned for accessibility.
- A visual doorbell in some cabins.
Visual doorbell for passengers who are deaf or hard of hearing
Seeing
- Crew describe the ship's layout, washrooms and exits; a large-print menu; documents in large print and braille.
Documents are also available in alternative formats including print, large print, and braille.
- Service dogs: tell them 96 hours ahead; relief areas at each terminal.
please notify us at least 96 hours in advance of your trip so we can make the necessary travel arrangements
Write to customerrelations@marineatlantic.ca. Marine Atlantic ↗
- Flashing amber lights when an announcement is made, and the text on screens in the terminals.
From the check-in counter on, help is your airline's to arrange under federal rules, as the airports' pages say: tell the airline when you book.
Step-free
Plan a trip with step-free places →
Gros Morne in more detail: easier access in Gros Morne →
Boyd's CovePartly step-free
The Beothuk Interpretation Centre: ground level, automatic door, accessible washroom stalls. The trail to the archaeological site has stairs.
The Beothuk Interpretation Centre entrance is ground level with an automatic pushbutton door.
Provincial Historic Sites ↗Cape Bonavista LighthousePartly step-free
The interpretation centre by its back boardwalk and ramp, and its accessible washrooms. The lighthouse has steps and no lift.
The back entrance to the building is accessible via a boardwalk and ramp. ... The lighthouse is not equipped with ramps, elevators or lifts.
Provincial Historic Sites ↗Cape SpearPartly step-free
Accessible washrooms and parking, a paved sloping path from the welcome area, and a wooden ramp to the lower Most Easterly Point; one accessible spot at the café, on request. The historic lighthouse is reached by gravel, stairs and rock, and the raised boardwalk to the café has no handrails.
A paved, sloping path leads from the welcome area to the northeast corner of the site.
Parks Canada ↗A single accessible parking spot is available at the Cape Spear Café upon request during operating hours.
Parks Canada's Cape Spear accessibility brochure (PDF), read 2026-11-10 ↗Elevated boardwalk does not have handrails.
Parks Canada's Cape Spear accessibility brochure (PDF), read 2026-11-10 ↗Book ahead: 709-772-2191 or [email protected]
Cape St. Mary's Ecological ReservePartly step-free
The interpretive centre, parking and washrooms only. The trail and Bird Rock are not wheelchair accessible.
The Interpretive Centre, parking area, and public washrooms are wheelchair accessible. Please note that the trail and Bird Rock viewing area are not wheelchair accessible
Government of Newfoundland and Labrador ↗Shallow Bay (Cow Head)Step-free
Shallow Bay beach: a wide level path, beach mats onto the sand, and a beach wheelchair to borrow.
one of the park's most accessible coastal areas
Parks Canada ↗Book ahead: 709-458-2417 for the all-terrain or beach wheelchair, ahead of the visit
GanderStep-free
The North Atlantic Aviation Museum: one level, no stairs, automatic doors.
The museum is fully wheelchair accessible, including automatic doors, wheelchair accessible bathroom stalls, and displays placed in a way to provide the most access possible. The building is all one level, with no stairs for entering the building or while inside.
North Atlantic Aviation Museum ↗Heart's ContentPartly step-free
The cable station's ground floor, by a ground-level entrance at the back. The upper equipment room is up stairs.
Alternate ground level entrance available at the back of the building.
Provincial Historic Sites ↗L'Anse aux MeadowsStep-free
The site, the visitor centre and the washrooms. An all-terrain wheelchair on request.
The site, visitor centre, and washrooms are wheelchair accessible, visitors with accessibility needs should inquire at the Visitors Centre desk, and an all-terrain wheelchair is available upon request.
Parks Canada ↗Gros Morne (Rocky Harbour)Step-free
In Gros Morne: the Western Brook Pond trail and the visitor centre, from Parks Canada's easier-access list.
a 3 km (one way) trail of compacted crushed stone, 3.5 m wide, with gentle slopes and rest areas
Parks Canada ↗Book ahead: 709-458-2417 for the all-terrain or beach wheelchair, ahead of the visit
Salmonier Nature ParkStep-free
The 3 km boardwalk trail and the interpretation centre's main-floor washroom. Some areas can close for repairs.
The entire trail is boardwalk, therefore Salmonier Nature Park is wheelchair and stroller friendly.
Government of Newfoundland and Labrador ↗Signal Hill (Cabot Tower)Partly step-free
The visitor centre's accessible washrooms and accessible parking in both lots; an all-terrain mobility aid booked ahead. From the main lot to Cabot Tower is a sloped gravel path, and Burma Road is mostly flat gravel. Gibbet Hill, Ladies' Lookout and the North Head Trail are uneven and steep, with stairs.
Accessible washrooms are available in the Visitor's Centre. Accessible parking is available in both site parking lots. A Hippocampe all-terrain mobility aid is available upon request.
Parks Canada ↗A sloped gravel path that twists and turns from the main parking lot to Queen’s Battery Barracks to Cabot Tower (approx. 0.55km).
Parks Canada's Signal Hill accessibility brochure (PDF), read 2026-11-10 ↗A mostly flat gravel trail that intersects with the Ladies’ Lookout trail (approx. 1.4km).
Parks Canada's Signal Hill accessibility brochure (PDF), read 2026-11-10 ↗Book ahead: [email protected] or 709-772-5367, ahead of the visit
St. John'sStep-free
The Rooms (every floor, wheelchairs to borrow), the Johnson Geo Centre (elevators, wheelchairs to borrow) and the Colonial Building (a lift between floors).
All floors at The Rooms are accessible. ... walkers, wheelchairs, and baby strollers are available free of charge at our Visitor Services Desk.
The Rooms; Memorial University (Johnson Geo Centre); Provincial Historic Sites (Colonial Building) ↗two elevators providing access to the exhibit level; two wheelchairs available to borrow during your visit
Johnson Geo Centre ↗The main entrance is at ground level with an automatic door with button. A lift is available to move between floors.
Colonial Building ↗Terra Nova National Park Visitor CentreStep-free
The visitor centre: automated doors, accessible washrooms, many of the displays.
The Visitor Centre and area boasts many accessibility features to help support an enjoyable experience for everyone, including automated doors, accessible washrooms, and many of the displays along the self-guided tour are accessible to those with varying types of disabilities.
Parks Canada ↗The RoomsStep-free
Elevators and lifts to every floor, accessible washrooms on all levels, and wheelchairs and walkers to borrow free at the Visitor Services Desk. Blue zone parking in front of the building is free.
There are lifts in the galleries and atrium. Stairs are to the left of the Visitor Services Desk as well as within our galleries and atrium. All floors at The Rooms are accessible.
The Rooms ↗Book ahead: Visitor Services, 709-757-8000, before your visit
Not step-free, by their own page
- Mistaken Point Interpretation Centre: The fossils are by a 6 km guided hike over uneven, wet ground with some scrambling; the page says nothing about the centre's access. Their page ↗
- Mockbeggar Plantation: The site is not equipped with ramps, elevators or lifts. Their page ↗
Blind or low vision
Only places whose own page says something. A place not here may still help: write and ask.
Cape St. Mary's Ecological Reserve
- Service dogs are the only animals allowed in the reserve.
Please note that service dogs are the only animals permitted within the boundaries of the reserve.
Government of Newfoundland and Labrador ↗
Call 709-277-1666. The page gives a phone number only.
- Service dogs are the only animals allowed in the reserve.
- Touch displays in the visitor centre. No pets; the page does not mention service dogs, so ask.
Touch Displays
Government of Newfoundland and Labrador ↗
Write to salmoniernaturepark@gov.nl.ca.
- Touch displays in the visitor centre. No pets; the page does not mention service dogs, so ask.
- Audio cues at some downtown traffic lights.
Accessibility features of St. John's include audio cues on some traffic lights and curb cuts on all intersections in the downtown core.
Destination St. John's ↗
Write to The Rooms at visitorservices@therooms.ca.
- Audio cues at some downtown traffic lights.
Deaf or hard of hearing
Only places whose own page says something. A place not here may still help: write and ask.
- The guided tour in ASL; ask at the kiosk.
The guided tour is now available in ASL!
Parks Canada's Cape Spear accessibility brochure (PDF, read 2026-11-10) ↗
Write to lhncapspear-capespearnhs@pc.gc.ca.
- The guided tour in ASL; ask at the kiosk.
- In Gros Morne: Parks Canada's TTY line.
Teletypewriter service (Parks Canada national information toll-free line): 1-866-787-6221
Parks Canada ↗
Write to grosmorne@pc.gc.ca.
- In Gros Morne: Parks Canada's TTY line.
- The visitor centre's film has closed captions and ASL.
The film shown in the visitor's centre is available with closed captions and ASL interpretation.
Parks Canada ↗
Write to signalhill@pc.gc.ca.
- The visitor centre's film has closed captions and ASL.
- The Rooms: ASL for many programs, booked two weeks ahead; listening headphones in the theatre.
Members of the deaf community can request ASL interpreting services for many of our programs. The Newfoundland and Labrador Association of the Deaf (NLAD) arranges ASL and requires two weeks' notice. Please email us to request this service.
The Rooms ↗ - The Rooms: headphones that link to the theatre's sound system, to borrow or bring your own; ask Visitor Services before you come.
The theatre is equipped with Williams Sound Headphones that link to our sound system through a receiver. We have a variety of headphones for loan or you can bring your own.
The Rooms ↗ - Hearing devices to borrow, and ASL interpreters to book, through local groups with text lines.
Hearing devices can be borrowed from the Canadian Hard of Hearing.
Destination St. John's ↗
Write to The Rooms at visitorservices@therooms.ca.
- The Rooms: ASL for many programs, booked two weeks ahead; listening headphones in the theatre.
Help in the province
- Newfoundland and Labrador Association of the Deaf: ASL interpreters, booked ahead. Text 709-325-5008. Write to interpreting@nlad.org.
- Canadian Hard of Hearing Association, St. John's: Hearing devices to borrow. Text 709-725-3224. Write to info@chha-nl.ca.
- CNIB, St. John's: Services for people who are blind or have low vision. Call 709-754-1180. Write to infonl@cnib.ca.
As Destination St. John's ↗ lists them.
Read November 6, 2026. Know a place that says more? Tell us which page says so.